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Common Questions

Answers to some commonly asked questions.

What are your support hours?

Our support operates from Monday to Friday during Australian Eastern Standard Time (AEST) business hours.

How do you create a user-defined machine ID for NinjaTrader?

A user-defined machine ID is different to the standard NinjaTrader machine ID.

All Global Trading Tools indicators require you to supply a user-defined machine ID created as follows:

Go to the NinjaTrader Control Center window, Help > "3rd party licensing…" menu
Enter GlobalTradingTools (with no spaces) into the "Vendor Name" field
Input any identifying suffix to append to your machine ID into the "User defined ID" field. (you can choose any letters or numbers you like in this field, but please don't use any spaces or special characters)
Copy and email us the newly generated machine ID (not a screenshot) after pressing the "Submit" button

What currency are your prices quoted in?

All prices on the Global Trading Tools website are listed in USD.

What is your privacy policy?

When you submit our contact form, it is subject to our privacy policy.

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Global Trading Tools aims to not only bring you leading-edge trading tools developed and used by full-time traders, but to equip you with the experience and confidence required to succeed in this challenging industry

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Global Trading Tools is NOT a Broker Dealer or a Registered Investment Advisor (RIA). Global Trading Tools provides trading tools and engages in trader education & training.

The webinars, seminars and online training courses given by Global Trading Tools are for educational purposes only. This information neither is, nor should be construed, as an offer, or a solicitation of an offer, to buy or sell securities. You shall be fully responsible for any investment decisions you make, and such decisions will be based solely on your evaluation of your financial circumstances, investment objectives, risk tolerance, and liquidity needs.

* Testimonials displayed on GlobalTradingTools.com may not be representative of the experience of other customers/clients, and is not a guarantee of future performance or success.

# Trading in Futures, Options, Currencies, Financial Spread Bets, CFDs or any other derivatives, carries a high risk of losing money rapidly due to leverage. You must be aware of the risks involved and be willing to accept these risks in order to invest in these markets. Do not trade money you cannot afford to lose. You should consult with your own licensed financial adviser before You make any decision on the basis of any products, services or information Global Trading Tools may provide.

The past performance of any trading system or methodology is not indicative of future results. View Full Risk Disclosure

CFTC RULE 4.41 Hypothetical or simulated performance results have certain inherent limitations, unlike actual performance records: simulated results do not represent actual trading. Also, since the trades have not actually been executed, the results may have under or over-compensated the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs, in general, are also subject to the fact that they are designed with the benefit of hindsight. No presentation is being made that any account will or is likely to achieve profits or losses similar to those predicted or shown.